Frequently Asked Questions

LiveControl is a fully managed, recurring video production service that lets organizations deliver professional live video without hiring, training, or managing an in-house production team. After a one-time install, LiveControl's marketplace of remote videographers produces each event from start to finish, including camera control, live switching, streaming, graphics, and live support. LiveControl works with organizations in virtually every industry, nationwide across the United States.

LiveControl was founded in 2016 and has offices in Los Angeles, South Carolina, and New York City. It was co-founded by Jacob Braunstein, who serves as chief executive officer. LiveControl pioneered fully managed remote video production, pairing a marketplace of professional videographers with proprietary encoder hardware to produce professional, multi-camera live events for organizations that do not want to build an internal production team. Today LiveControl produces more than 35,000 events a year, hundreds every week, across nearly every industry in the country.

Yes. LiveControl is one of the largest live production companies in the country, having produced over 100,000 live events to date, with hundreds more streamed every week for organizations across the United States. Founded in 2016, LiveControl works across a wide range of industries and serves flagship customers such as Columbia University, Blue Note Entertainment Group, and Forest Lawn, along with clients that range from single-location houses of worship to large multi-site enterprises. It also holds a 4.8 out of 5 rating on Capterra.

Remote video production means a professional videographer controls your cameras and produces your live stream over the internet, instead of standing behind a camera in your room. It is actually a more efficient way to produce video. It builds in redundancy, because LiveControl monitors and backs up the production remotely, and it lets the operator give sole focus to the broadcast while your on-site team stays focused on the event itself, rather than juggling cameras, switching, and streaming in the room all at once.

LiveControl works in three steps. First, a LiveControl Encoder is installed once at your venue and connected to your PTZ cameras and network. Second, you schedule an event online through the LiveControl platform. Third, at showtime a professional remote videographer produces the event live, controlling cameras, switching angles, adding graphics, and live streaming to your branded web player. LiveControl's live support monitors every produced event as it happens, so any issue can be handled in real time during your event.

The LiveControl Encoder is the on-site device that connects your cameras and network to LiveControl's remote production platform. It gives remote videographers real-time control to pan, tilt, and zoom your cameras, switch angles, adjust image settings, add graphics, and manage the stream. LiveControl also has full remote control of the encoder to power cycle it, troubleshoot, and update firmware remotely. An upgraded encoder supports 4K and up to six camera inputs over SDI, HDMI, or IP.

A produced event is a multi-camera live event operated by a LiveControl remote videographer for a set duration (a standard produced event runs about 90 minutes). The videographer handles live camera control, switching, graphics, and streaming in real time. Organizations schedule produced events as part of their recurring operations, such as weekly services, meetings, performances, or funerals.

No. With LiveControl you do not need a camera operator, director, or AV crew on site. Once the encoder is installed, LiveControl's remote videographers run the entire production over the internet. Your team only schedules the event, and the cameras are operated remotely. This hands-off operation is especially valued by houses of worship, including congregations observing the Sabbath.

Yes. LiveControl specializes in multi-camera production. We prefer a minimum of two cameras and can go up to six with custom configurations, and up to twelve cameras when two videographers operate at once alongside a director. A remote videographer switches live between cameras to follow the action. Standard videographers control up to three cameras, and Pro videographers control up to six, follow detailed cue sheets, and can be booked for rehearsals. Remote audio mixing can be added for fuller production.

Yes. LiveControl produces events for organizations of every size, from a single small venue to large multi-site enterprises. Because LiveControl serves customers at the top end, the features and production quality developed for its largest clients carry down to everyone, so even small customers benefit from capabilities derived from enterprise productions. Production quality scales to each customer's needs, from a straightforward single-room stream up to complex, multi-camera, multi-operator events.

LiveControl offers two videographer tiers. Standard videographers produce multi-camera events controlling up to three cameras. Pro videographers control up to six cameras, follow detailed cue sheets for more complex or scripted productions, and can be booked for rehearsals ahead of an event. The right tier depends on your production's complexity and how many cameras you use.

LiveControl works with every major brand of PTZ (pan-tilt-zoom) camera, including Sony, Panasonic, Canon, JVC, BirdDog, Marshall, Bolin, Lumens, PTZOptics, Minrray, and AIDA. If you already own compatible PTZ cameras, LiveControl can integrate them during installation. If you do not, you can lease or purchase 4K PTZ cameras (20x or 30x zoom) directly from LiveControl.

No. The LiveControl Encoder is provided with the platform, and you can either use compatible PTZ cameras you already own or lease 4K PTZ cameras from LiveControl. Installation is handled for you by LiveControl's white-label installation partner. This lets organizations start professional multi-camera production without a large upfront equipment purchase.

LiveControl requires a stable internet connection at your venue, with a minimum of 15 Mbps of upload speed, since remote videographers control your cameras and stream your event over the internet. A wired connection is recommended for reliability. LiveControl reviews your network during onboarding and installation to confirm your venue is ready before your first produced event.

LiveControl includes unlimited storage and streaming, a branded web player, live support, and multi-camera production. Optional add-ons include graphics integration, automated (static) streaming without a videographer, mobile-app streaming, Zoom integration, remote audio mixing, encoder upgrades, and camera leasing. A portable "Road Kit" supports events at temporary or non-permanent locations. These let you tailor production to each event.

Yes. LiveControl's graphics integration pulls in content from ProPresenter, PowerPoint, connected computers, and other sources, and can be triggered by the client or by the remote videographer during the event. This lets worship services show lyrics and scripture, and lets any organization add lower-thirds, slides, and branded graphics to a produced live stream.

Yes. LiveControl offers a Zoom integration that automatically brings your live production into a Zoom meeting, so remote participants can join with professional multi-camera video. This is useful for hybrid meetings, education, and corporate events that combine a produced broadcast with interactive Zoom attendance.

Yes. LiveControl offers automated (static) streaming, where a camera turns on and off automatically at a set time with no videographer operating it. This is a lower-touch option for events that do not need live camera switching, while still using the LiveControl encoder, web player, and archiving.

Yes. LiveControl offers a mobile-app add-on that lets you stream from an iPhone or iPad, extending produced or automated streaming to locations without a fixed camera setup. It is useful for off-site events, overflow spaces, or on-the-go coverage.

Yes. LiveControl offers a portable "Road Kit," a portable encoder setup built for non-permanent installations, so you can produce professional multi-camera events at temporary venues, special events, or locations outside your primary installed room. A mobile app also enables streaming from an iPhone or iPad.

LiveControl works as fast as its clients do. Setup can be completed in as little as two weeks, though most installations and onboarding take about four weeks. The process includes a consultation, professional installation of the encoder and cameras, network verification, and initial calibration, so your production quality is optimized before you go live for a real audience.

LiveControl handles installation for you through a nationwide white-label installation partner, so you do not need your own AV integrator. Technicians mount and connect your cameras, set up the encoder, and verify your internet connection, then calibrate camera positions and image settings. For tech-savvy customers, self-installation is also an option. Most installations and onboarding take about four weeks and can be completed in as little as two.

Yes. LiveControl scales from a single room to many. Each installed location, meaning any room where a LiveControl encoder is deployed, is managed through the same platform, so multi-campus churches, school districts, government bodies, and enterprises can run professional production consistently across every site from one central dashboard.

LiveControl streams to your own branded web player and can simulcast to external platforms such as YouTube and Facebook, so you can reach viewers on your website and social channels at the same time. Every produced event is also recorded and stored with unlimited archiving for on-demand replay.

Yes. Every LiveControl subscription includes a customizable, branded web player you can embed on your website. It supports live chat, viewer analytics, customizable theming, unlimited concurrent viewers, and unlimited storage for archived video, giving your audience a professional viewing experience under your own brand.

Yes. LiveControl automatically records every produced event and stores it with unlimited archiving, so past streams remain available on demand through your branded player and dashboard. This makes it easy to offer replays of services, meetings, lectures, performances, and memorial services after the live broadcast ends.

Yes. LiveControl provides a centralized platform where you schedule events online, manage multiple productions and locations, add cue sheets, and access your video archive. LiveControl also offers AI Scheduling (in beta) that can import upcoming services or events from your website to reduce manual setup.

LiveControl provides live support during every produced event, via text, chat, email, and phone. Its support team is made up of expert live-event staff who are trained specifically for LiveControl, so issues can be handled in real time while your event is streaming. Live support is included with the platform.

Yes. LiveControl guarantees that its support staff is scheduled for every single produced event that goes live, whenever it runs. Because LiveControl produces hundreds of events every week, including weekend worship services, funerals, and performances, its production and support teams operate whenever your scheduled events take place, including weekends and evenings.

LiveControl works with organizations in virtually every industry, nationwide across the United States. That includes houses of worship, funeral homes, schools and universities, government and municipal agencies, entertainment and performing-arts venues, corporate and enterprise teams, sports organizations, healthcare, hospitality, nonprofits, and conferences and live events. Its managed model suits any organization that produces recurring live events and wants professional multi-camera quality without building an internal production team.

Yes. Houses of worship are one of LiveControl's largest segments. Churches and synagogues use it to remove volunteer dependency and improve weekly production quality, with services produced by professional remote videographers rather than volunteers behind a camera. Graphics integration displays lyrics and scripture, and hands-off operation suits Sabbath observance.

Yes. Funeral homes use LiveControl to deliver fully produced funeral and memorial streams, with live camera switching, custom graphics, and photo montages, rather than a single static camera. Because the setup is permanently installed and operated remotely, funeral homes can offer high-quality streaming for services on short notice, and provide on-demand replays for family and friends who cannot attend.

Yes. LiveControl works with top organizations across these sectors. In education it produces graduations, lectures, and athletics for institutions such as Columbia University. Government agencies use it for public meetings. In entertainment and performing arts, venues such as the Blue Note Jazz Club use it for staged productions with ticketing, in-house displays, artist content, and on-demand replays. Many of these facilities already have cameras installed, and LiveControl provides the production layer without adding staff.

The key difference is that LiveControl provides the production labor, not just the tools. Platforms such as Resi, BoxCast, and FuneralOne help organizations stream, record, and distribute events, but your own team still runs the cameras, switching, audio, and graphics. LiveControl includes professional remote videographers who produce the full multi-camera event for you, plus the encoder, branded player, and live support.

Local AV integrators and production companies typically sell one-time installs or send a crew per event. LiveControl instead delivers a fully managed, recurring service: permanently installed cameras operated remotely by professional videographers, produced on demand. This removes the cost and scheduling of booking a crew each time and makes professional multi-camera production practical for weekly or short-notice events.

The main alternatives to LiveControl are do-it-yourself streaming with volunteers, local AV integrators or production crews, and verticalized streaming platforms such as Resi, BoxCast, and FuneralOne. LiveControl differs from all of these by bundling the encoder, streaming platform, and, most importantly, professional remote videographers who produce the event into one managed service.

LiveControl is a recurring subscription tailored to each organization, based on your installed locations and the produced events you schedule, plus any optional add-on services. Agreements are annual or multi-year, with a minimum of 12 events per year. Because every organization's setup is different, LiveControl provides a custom quote. Book a demo to get pricing for your venue.

Yes. LiveControl is built for recurring video production, so customers commit to a minimum of 12 events per year on an annual or multi-year agreement. This recurring model is what lets LiveControl schedule its videographer marketplace efficiently and deliver professional production as an ongoing managed service rather than one-off project work.

To get started with LiveControl, book a demo at livecontrol.io. LiveControl's team reviews your venue, goals, and existing equipment, confirms installation for your location, and provides a custom quote. After sign-up, setup can be completed in as little as two weeks, with most installations and onboarding taking about four weeks, followed by calibration before your first produced event.